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Foot Relief Insoles LLC BBB Business Review

Providing Real
Comfort and
Protection
Since 2007

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1 & 2 Year Warranty

Insole Trade-In

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Activate My Extended Warranty

Foot Relief Liquid Filled Shoe Insoles come with a one year standard warranty or a two year warranty against defects.  By default all insoles come with a one year standard warranty that starts from the date written on your insole package.  At any time during the first year of wear if you experience a loss of fluid you may send both insoles along with your original package to the address below.

Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240

Please include a return address with all transactions.

To be covered under our Two Year Manufacturer Warranty registration is required.

Failure to register for the extended warranty within one year from the date stamped or written on your original package will void the extended two year warranty offer and you will no longer be eligible to register unless you purchase another pair of insoles.

All warranty replacement requests must be accompanied by the original package with an unaltered date written clearly on the package in order to receive a replacement.  Any indication that this date has been altered will be grounds for denial of warranty service.

All extended warranty registrants must agree to receive email correspondence including promotional emails from Foot Relief Insoles in order to qualify for the extended warranty.

To avoid paying full retail after the warranty period has expired, do not discard damaged or worn insoles.    You may trade-In damaged insoles for replacement by sending your damaged or worn insoles plus $24.95 + $3.50 shipping and handling to:

Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240

Please include a return address with all transactions.

Please wait 10-14 days after sending us your damaged or defective insoles before contacting customer service in order to ensure sufficient time for replacement.

Size exchange only for insoles that have not been worn.  No refunds will be given after 30 days.

Foot Relief shoe insoles absorb moisture and perspiration therefore are considered a personal wear item and no refunds will be given for worn insoles.

Most customer support issues regarding damaged or defective insoles can be resolved by sending both insoles along with the original package to the address below:

Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240

Please include a return address with all transactions.

If you have lost the original package please contact customer service by clicking here.  Fill out the form the link takes you to and we will respond with additional warranty support.


Trade in your liquid filled or Gel shoe insoles from any other manufacturer and receive a pair of Foot Relief Insoles at the discounted price of
$24.95 + $3.75 shipping and handling.  Send both insoles and payment to:

Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240

Be sure to include a return address with all transactions.

Additional Information:

Foot Relief Insoles values your business.  We are committed to keeping our customers satisfied.  The Quality of our insoles is constantly improving.  Our goal is to achieve the most comfortable feel while giving our customers one of the most durable insoles among all liquid and gel filled shoe insoles on the market.

Foot Relief Insoles is committed to delivering a quality product to our customers.  However, as with any personal wear product, a number of factors can result in varying lengths of product life.

Foot Relief Insoles has an outstanding track record of durability with a replacement rate of about 1-3 insoles out of every 1000 pair sold over the last year for our new, more durable model.  Although we cannot accurately foresee how each customer will wear or use our insoles which makes the exact lifespan of our product nearly impossible to determine, most insoles should last an average of 1-2 years or longer.  This is why we remain committed to keeping our customers satisfied by offering our unconditional One Year Warranty and our extended Two Year Warranty.  We hope this commitment to service will allow us your continued business and support.

Thank You,

Foot Relief Insoles

2 Year Manufacturer Replacement Warranty*
 
     

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