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Providing Real
Comfort and
Since 2007


  Refund Request Form
Customer Service Number: Mail Insoles to:


Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240

RMA Refund Request.  Please Read.

This RMA form is for Refund Requests only.  For replacement of damaged or defective Insoles please click here for the RMA Warranty Replacement form.

To be eligible for a refund you must follow all the requirements below to receive a reversal of charges to your credit card or to receive a refund check.

By filling out this RMA Refund Form you understand and agree that you must send both insoles, the dated warranty card, and include a printed copy of this RMA form with your return (check your email once you hit submit).  You also understand and agree that you must postmark your return on or before the 30th day from the date of purchase to receive a refund or to stop an automatic payment.  Insoles postmarked after 30 days from the date of purchase will be returned to the sender and are not eligible for a refund.

IMPORTANT: Customers who purchased their insoles from an independent reseller or from an independent retail outlet must send or return their insoles to that location or business for a refund.  Since we did not process your order, we have no access to the transaction and have no way of refunding you.  Please refer to your sales receipt for contact information if you did not purchase your products directly from Foot Relief Insoles LLC.

Return Package Check List:

1.  Both Left and Right Insoles.
2.  Insoles Washed and placed in original zip lock package or zip lock bag.
3.  Copy of RMA Return Form Results.  Found in your email once you hit the submit button.
4.  Warranty Card dated on or before 30 days from date of purchase.

Please fill out the form below.  After you hit the submit button below you will receive a copy of the RMA form results by email.  You must print the RMA form results from your email inbox and send a copy of the RMA form results with your refund request.  Please check your email spam and junk box before contacting us if you do not receive a copy of the completed RMA form results.



2 Year Manufacturer Replacement Warranty*

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